Ghost Print

Ticket Submission:

Ticket #XXX: The printer in my office does not print...

User: I have a HP 1330 inkjet printer in my office and I recently installed a new ink cartridge,. Now when I try to print, I just get blank pages out of the machine. .If you can help me please let me know.

I teach every afternoon from 1 - 4:30pm. I have meetings most mornings, but I will meet you in my office if you let me know when you plan to come by..

Thanks.

Tech #1: Does this happen with every document you print or just one particular document?

User: Every document.

Tech #2: You're printing ok now. There's a little tab on the end of toner cartridges. You pull on it and a long strip of tape comes out, that was there to keep the toner from leaking out in shipping. Next time you get a new cartridge grab me and I'll show you how it works.
Ticket closed.